Shipping Days
Orders ship Monday through Saturday, excluding holidays.
Processing & Shipping Time
Each Paws of Us piece is thoughtfully prepared with care before it ships to your home.
The timelines below apply to non-personalized orders.
Standard Shipping
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5–10 business days
Priority Shipping
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3–4 business days
Express Shipping
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1-2 business days
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Orders must be placed before 12:00 PM Eastern Time
Personalized Orders
Personalized items are made especially for your pet and require additional preparation time.
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Please allow 3–5 additional business days for personalization before shipping
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If you choose standard shipping, total delivery time may be 8–14 business days
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Expedited shipping does not reduce personalization time
It only affects shipping speed once your order is ready
We ship each order as one complete package.
If your order includes personalized items, all items will ship together once everything is ready.
Shipping Method
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All U.S. orders ship via USPS
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Available shipping options and rates are shown at checkout
Order Tracking
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You will receive a confirmation email with tracking details once your order ships
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Tracking updates may take up to 24 hours to appear
Delivery Timing
Delivery times vary based on location and USPS transit schedules.
We are not responsible for delays caused by:
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The carrier
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Weather conditions
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Other circumstances beyond our control
Incorrect Addresses
Please double-check your shipping address before placing your order.
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We are not responsible for packages shipped to an incorrect address provided at checkout
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Additional shipping fees may apply if an order must be resent
Questions
If you have questions about shipping or personalization, please contact us at
hello@pawsofus.com
We’re always happy to help.
Welcome to the Paws of Us family 🐾
